Orange Flower Healing Cleaning Protocols
Updated September 1, 2020

Frequently touched surfaces. Light switches, doorknobs, and all furniture (including chairs, treatment table and face cradle) will be cleaned after each session with medical-grade, alcohol-based disinfecting wipes. This applies to the suite entrance, reception area, and treatment room.
Hand Washing/Sanitizing. Before each session, the practitioner is required to wash their hands with soap and hot water for at least 20 seconds. The client will be required to either wash their hands or use provided sanitizer.
Linens. After each client leaves the treatment room, linens will be stripped and folded over into themselves as a single unit and bagged for laundering.
Disinfecting. Hard surfaces (massage table, face cradle, chairs, etc.) will be wiped with alcohol-based disinfecting wipes. The window in the room will be opened and a fan used, to allow air circulation. Clients will be scheduled with at least one hour between the end of a session and the start of another.

What to Expect at an Appointment with Orange Flower Healing

When You Schedule an Appointment
Intake Form. New clients will be emailed a consent form to print, sign, and bring to their appointment. The Orange Flower Healing Consent Form describes what to expect during a Reiki session, offers suggestions for self-care after your session, and requests your consent to treatment under Covid-19 protocols. It also requests an emergency contact. If you do not have a printer, you can send an email stating that you consent to receive a Reiki session as described in the form, or you can sign a hard copy at your appointment. 
Payment. To minimize physical contact, you may pay with a credit card through my scheduling software (Square) or PayPal. I can also take credit card information over the phone. Receipts will be emailed as requested. If you prefer, you may pay with a credit card, cash, or check in person.

The Day of Your Appointment
If you are sick (fever, coughing, sneezing) please STAY HOME. Call or text 812-327-1330 to reschedule. There is currently no cancellation fee; you may cancel an appointment at any time. If, during the past 14 days, you have been in close contact with anyone who has tested positive for COVID-19, please STAY HOME and call me at 812-327-1330 to reschedule. Please help me protect the health and safety of my other clients. I appreciate your help!
Mask. If you have a mask, please make sure that it covers your nose and mouth and wear it while at Orange Flower Healing. If you need a mask, let me know and I will meet you at the building entrance.
Lobby, Elevator and Hallways. Please be aware that you will also be required to wear your mask in all common areas of the office building (lobby, elevator, hallways). The elevators can only transport one person at a time, so it is possible you will have to wait for an elevator. 
Hand-washing/sanitizing. Once inside, I will ask you to wash or sanitize your hands, and before beginning your session, I will wash my own hands with soap and water for at least 20 seconds.

During Your Session
Masks. Both client and practitioner are required to wear a mask that covers the nose and mouth at all times.
Gloves. The Monroe County Health Department recommends wearing gloves “when possible.” Clients will be offered the option for the practitioner to wear gloves.
Reiki treatment protocol. The standard Reiki session includes hand placements over the eyes and at the sides of the head. These placements will only be offered upon request. In all other cases, the session will begin with hands placed at the back of the head.